• Resident Services: Maintenance

Please use the Online Maintenance Request form below or call us at (608) 256-9500 to request a non-emergency maintenance. If it is during business hours and is an emergency, please call (608) 256-9500. If it is after our business hours and is an emergency, please call (608) 576-8773. To determine if your situation is an emergency, please review the list of emergency conditions below.

Emergency Conditions

1. No heat (Sept - May)
2. Water leaks/flooding
3. No electricity
4. Broken toilets (if it's the only bathroom)
5. Broken/Inoperable door lock
6. Anything that may harm/injure a resident
7. Natural gas leaks (call MG&E IMMEDIATELY at 608-252-7222)
8. Fire or smoke of any kind

Helpful Maintenance Tips

Please review our Helpful Maintenance Tips about living in your apartment or rental property to try to help us make your stay more comfortable.  

Maintenance Survey

Have you recently had maintenance service? Fill out Maintenance Survey survey and let us know how we're doing.
The Maintenance Survey requires Adobe Acrobat Reader version 4.0 or higher.

Online Maintenance Request

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